Job Title: Client Advocate

Organization: St. Francis House, Inc.

Location: 413 S. Main St., Gainesville, FL

Employment Type: Part-Time, 24-32 hours per week

Reports to: Director of Shelter Services

Compensation: Starting at $15/hour

JOB SUMMARY

St. Francis House is seeking a compassionate and dedicated Client Advocate to join our team part-time. In this role, you will provide essential support and advocacy for our guests, helping to ensure they receive the resources and services they need. This position involves coordinating a full range of daily support services for both shelter residents and day service clients. The ideal candidate will be a strong communicator with empathy and a genuine desire to assist others. Availability for weekend shifts is required, along with flexibility to work additional hours as needed.

PRIMARY RESPONSIBILITIES INCLUDE

  • Offer emotional and basic needs support to guests and residents.
  • Maintain a safe and secure environment for all.
  • Ensure property and building security.
  • Monitor daily activities of shelter guests, following guidelines from the Director of Shelter Services.
  • Provide thorough shift-change updates to other staff members for continuity of service.
  • Accept and organize donations during designated times.
  • Assist with overseeing volunteers, ensuring compliance with shelter procedures.
  • Answer inquiries from guests and community professionally.
  • Assist with basic service requests from guests and residents.
  • Perform other duties as assigned.

CORE JOB REQUIREMENTS

  • Basic skill computer skills.
  • Experience in Human Services with a variety of populations preferred.
  • Ability to stay calm, make decisions, and deescalate situations when necessary.
  • Possess accountability, adaptability and flexibility.

VALUES AND CULTURE

  • Treat all clients, visitors, and employees with compassion, dignity, respect, and understanding.
  • Develop knowledge of community resources to share with staff and guests.
  • Maintain strict confidentiality of guest information and privacy.

QUALIFICATIONS

  • High school diploma or equivalent, or relevant professional experience.
  • Professional and respectful disposition when interacting with staff, donors, volunteers, and guests.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to effectively implement and communicate St. Francis House values, mission, and impact.
  • Ability to establish rapport with guests, volunteers, and other community members.
  • Ability to work individually and as part of a team.
  • Flexible scheduling, occasionally working different days, nights, or weekends.
  • Ability to move and/or lift light equipment, supplies, or donations (up to 50 lbs.).

To Apply:

Please send resume and any inquiries to info@stfrancishousegnv.com or call 352-378-907

Deadline for this job opening is Friday, March 13, 2026.

SFH Client Advocate February 2026Download