PRIMARY RESPONSIBILITIES INCLUDE

• Volunteer Management:
  • Recruit, train, and retain volunteers and volunteer groups.
  • Schedule and coordinate all volunteer activities at all St. Francis House, Inc. properties.
  • Arrange and schedule groups to provide and serve evening meals for overnight shelter guests.
  • Monitor volunteer compliance with shelter policies and procedures.
  • Plan and implement recognition activities for volunteers.
  • Explain agency policies and expectations to volunteers.
  • Address volunteer questions and concerns professionally.
• Program Development:
  • Evaluate and improve volunteer programs.
  • Assist in the development and implementation of expanded services.
  • Maintain accurate records and prepare reports on volunteer activities.
• Community Engagement:
  • Work with the Director of Development on community relations activities.
  • Help build and maintain relationships with community organizations and donors.

QUALIFICATIONS

• High school diploma or equivalent, or relevant professional experience.
• Professional and respectful disposition when communicating with all staff, donors, volunteers,
  and guests.
• Basic computer and phone skills and ability to use email, volunteer management software, and
  teleconference platforms (an email address will be provided).
• Strong oral and written communication skills.
• Ability to work efficiently in a fast-paced environment.
• Flexible scheduling to accommodate volunteer availability, occasionally working different days,
  nights, or weekends.
• Ability to move and/or lift light equipment, supplies, or donations (up to 50 lbs.).